BOOKING & ARRIVAL
Services are booked by appointment only.
A valid credit card is required to hold a reservation for any service. This credit card will only be charged in the case of an under 48-hour cancellation or if client is a no-show to their booking.
If you are new to Bradshaw Pure Esthetics, come up to the top floor. You will enter our main Red Door at 1556 Queen St. Halifax, and come all the way to the top, past the Hairstylists on the main floor. We are all the way at the top, no need to wait downstairs.
LATE / RESHEDULE / CANCEL / NO-SHOW
LATE:
Please understand that there is a specific amount of time allotted for each service. All spa appointments have been designed to allow the appropriate time for the full enjoyment of the service. Your late arrival may limit our ability to offer the fullest experience possible. If you arrive to your appointment late your treatment will be shortened. If you arrive more than 15-minutes late your appointment will be cancelled and you'll be charged the CANCELLATION FEE (see below).
RESCHEDULE OR CANCEL:
Must be done 48-HOURS OR MORE before your scheduled appointment.. Failing to cancel or reschedule 48-hours before your booking will result in a CANCELLATION FEE half or the full total cost depending when the cancelation was made, the service will be charged to your credit card on file. 48 hr 50% will be charged, 24hr or no show will be charged 100% of service booking. If the Cancellation Fee cannot be processed you will no longer have access to booking with Bradshaw Pure Esthetics until the fee is paid. Please contact Diana directly for exceptional circumstances and we can make other arrangements. The fee will be waved if we are able to fill the spot, but there is no guarantee. Either Email: BradshawEsthetics@gmail.com or Call or Text 902-225-1773. Cancelations can not be done over social media. A cancelation conformation email will be sent, if you do not get one, I have not received your notice, please try calling to avoid a cancelation fee. You can move and cancel appointments from your original Appointment Booking conformation email. If you scroll down, you will see the options. If it tells you its to late, you have passed the 48hr window.
NO-SHOW:
Will result in a NO SHOW FEE being charged to your credit card on file, for the full amount of the booked treatment cost being charged to your credit card on file. If the No Show Fee cannot be processed you will no longer have access to booking with Bradshaw Pure Esthetics until the fee is paid. Please contact Diana directly for exceptional circumstances and we can make other arrangements.
SICK:
If you are feeling unwell or are exhibiting any symptoms of illness, whether or not they are mild or severe, you MUST cancel your booking. If within less than 48-hours prior to your booking unfortunately the late reschedule/cancelation policy will be applied. If you arrive to your appointment sick you will be asked to leave and charged the appropriate cancelation fee.
NOTE:
If for any reason your appointment was booked without a credit card on file and the late/reschedule/cancel/no-show fee policy applies, you will be sent an invoice to be paid before any future bookings.
RETURNS & EXCHANGES
All products, treatments, and virtual services are not refundable or transferable
SANITATION & STERILIZATION
A clean safe beauty environment is top priority at Bradshaw Pure Esthetics. Diana always follows outlined Health Canada guidelines and protocols to clean all tools, equipment, and surfaces. Tools are never reused before they are thoroughly cleaned. If at any time an item cannot be thoroughly cleaned after use it is disposed of.
PAYMENT METHOD
Cash is preferred, and accept Cash, Visa, MasterCard, and Interac. Taxes and gratuities are not included in the service price.
GRATUITIES
Services do not include gratuity. Gratuities are preferred in cash only. Gratuities are entirely at your discretion and range on average from 15% to 20% of the total cost of treatment in the spa industry. Please know that gratuities are very much appreciated for time and services rendered but are in no way expected.
PRICING
Service and product pricing is subject to change at any time.
DISCLAIMER / WAIVER
To get the most out of your experience with Diana at Bradshaw Pure Esthetics please read and understand this disclaimer carefully before using this website or agreeing to use the services at Bradshaw Pure Esthetics. All opinions and claims on this website and through Bradshaw Pure Esthetics are based on my own research and knowledge.
Need to knows:
CONTRAINDICATIONS:
The following conditions may prevent or restrict a facial treatment: viruses such as cold sores, colds, warts, Bacterial infections such as impetigo, boils, conjunctivitis, styes, fungal infections such as ringworm, blepharitis, undiagnosed lumps or swelling, severe eczema or psoriasis, fresh bruising, open sores, tooth abscess, broken jaw or other facial bone, head lice, recently consumed alcohol, under the influence of drugs, unstable blood pressure, recent head injury, recent neck injury, fever, any other contagious disease. Less then 10 days prior to your appointment you have had eyebrow tattooing, Botox or filler injected, the appointment will need to be rescheduled.
If you arrive to your appointment with these contraindications your service will be cancelled and you'll be charged the CANCELLATION FEE (listed in the above policies).
DISCLOSURE OF CONSENT:
Please notify your Esthetician if you have any known allergies or sensitivities, if you are using any of the following: Accutane, Tretinion, Retin-A, Any Medical Grade Skin Care products, acne specific medication, currently using Antibiotics, or if you are Diabetic or Pregnant. All of which should be included in the consultation form.
Any opinions and claims made should not be construed as medical advice. No information provided by Diana should be construed as a claim or representation that services are intended for any use in the diagnosis, cure, mitigation, treatment or prevention of any conditions of a medical nature. All information, claims, and opinions are for informational purposes only, designed to educate consumers on how they might improve skin. None of Diana’s opinions, content, work, or social media posts are medical advice and are not a substitute for regular health care by a physician or other qualified medical professional. No information at any time should be interpreted as medical advice to be used to diagnose, treat, cure, or prevent any skin condition. Always speak with your doctor or other healthcare professionals before taking any medication or supplement, or using any treatment for a health problem. If you have or suspect that you have a medical problem, contact your health care provider. Do not disregard professional medical advice or delay in seeking professional advice because of something you have read on this website or on my social media.
At no time before or during the provision of any treatments by Bradshaw Pure Esthetics will Diana make any medical diagnosis upon you. Bradshaw Pure Esthetics will not be held responsible for any injury, loss and or damage to any person or property as a result of any treatment, negligence or otherwise.
You are fully responsible for your own health throughout any treatment and/or stay with me and therefore it is your responsibility to ensure that you are medically fit to undergo any treatment. You are hereby advised to seek advice from your doctor before undergoing any treatment with Bradshaw Pure Esthetics.
Skin Consultation Forms must be filled out by all new clients. This information is collected in order to ensure Diana has a clear understanding of your medical history, medications, active topicals being used, allergies, recent surgeries, etc. This will enable Diana to clearly identify any contraindications to treatments or products. The goal is to always ensure you are an optimal candidate for treatment(s) and to identify if a treatment needs to be altered to suit your needs. Your health and safety is my top priority - therefore it is mandatory to fill out all required forms and to be 100% honest in all answers. All medical information will be kept confidential and Bradshaw Pure Esthetics abides by all privacy laws.
The esthetician of Bradshaw Pure Esthetics may reserve the right to refuse service to anyone for inappropriate behavior, illness or conditions listed as contraindications for services or as deemed necessary. The client also has the right to stop the treatments at any time. The esthetician and Bradshaw Pure Esthetics assumes no responsibility for any disclosed or undisclosed illness or personal injury.
Bradshaw Pure Esthetics has the right to cancel or reschedule a treatment without notice and has the right to change your service without notice.
By calling, emailing or scheduling your appointment online or directly, you are indicating that you understand and accept these terms and conditions outlined above.
Thank you for your understanding!
Diana